Max business benefits
Protect your customers
Ever wondered what it takes to build a solid reputation? Reliability.
The starting point? Seamless integration.
With MAX MailProtection you can offer your customers quick, easy integration with any operating system or mail infrastructure. Exchange, Lotus Domino, GroupWise, Zimbra, qmail, postfix, sendmail - and any other SMTP server - we’ve got it covered, which means you do too.
Robust security and infrastructure
… and complete peace of mind around security
MAX MailArchive archives each message in multiple geographically distributed data centers. Messages are encrypted (via AES 256-bit encryption) and stored in read-only, tamperproof format, with checksum technology used to validate message integrity. What’s more, transmission of messages between your customer and the archive can be handled exclusively through secure protocols - including HTTPS and IMAPS and the "Legal Hold" facility allows retention of messages past their normal retention date.
With industry-leading virus protection
MailProtection provides a unique combination of technologies to secure your customers' networks against email-borne threats, including zero-hour antivirus defence, virtualization-based malware detection technology and traditional signature-based antivirus engines. The result? Unrivalled malware defence. Even better, we back it with a service level agreement that guarantees 100% threat detection.Read more
Stops junk mail in its tracks
MailProtection’s powerful spam detection capabilities are going to help improve productivity for your customers. How? By blocking junk that slows down the network - including text, image and attachments. What’s more, MAX uses real-time message source analysis to check IP reputation and react to incoming mail, as well as using multiple signature-based and pattern recognition technologies to analyze mail contents. The result? A highly effective 99%+ detection rate.Read more
Meet compliance requirements
Keeping customers on the right side of the law
With MailArchive your customers can help ensure compliance with a wide variety of industry and government regulations by retaining their inbound, outbound, and internal email communications in a secure, tamperproof, read-only archive. Customizable retention policies allow for message storage for an appropriate duration, while audit-trail functionality enables them to prove that they’ve complied with applicable regulations. All helping to make sure that everyone’s covered in the event of any dispute.
Protect intellectual property
With crucial information at their fingertips
Peace of mind around potential litigation or other disputes is invaluable. If a dispute arises, MAX MailArchive provides an easily accessible record of who said what and when, with detailed logging of message retention policies, changes to those policies, and other activity that might have had an impact on message retention. Authorized users can also use the Legal Hold feature to flag certain messages for indefinite retention so that when the time comes, customers can confidently and quickly handle any inquiries involving historical email communications.
Using MAX to offer an affordable, secure Managed Mail service
Find out more about the challenge of managing email and how MAX Mail can help
“MAX is designed for a company like ours." Find out why.
What exactly is ‘email continuity’ all about?
Find out more about effective mail management over at MAXIQ
Deliver finer control
Beautifully simple mail management that organizes the disorganized
24/7/365 mail access
Your customers business depends on email. That’s why continuity was at the top of the list when we put together the MailProtection wish list. With built-in mail continuity, customers can continue accessing, responding to and sending email messages even if the mail server is down. It’s automatic, always available and really easy to use and it goes without saying that it's invaluable in the event of a problem with your customers’ mail infrastructure.Read more
Offloading mail infrastructure
However large the business, however many emails
The ever-growing volume of email puts more and more strain on an organization’s email infrastructure. MAX MailArchive relieves the burden on groaning email infrastructures, removing or delaying costly investments in hardware upgrades and saving the maintenance headaches of reliably maintaining important email.
Flexible service management
There’s a reason we give you a web-based control panel
The great thing about MailProtection is that you can easily provide and control the service for your customers from a simple, customizable web-based control panel. A panel that allows you AND your customers to easily manage the service with a minimum of effort - and which is available for your customers in 12 different languages.
Demonstrate your value
Simplify chaos around mail management and put your customers in the driving seat
Hosted individual junk mail quarantines
With visibility on junk mail quarantines
This part of your service can retain detected spam messages in quarantine outside of the company's network with users being able to access the quarantine at any time. Users can also receive, up to three times per day, a convenient, automatically emailed summary of detected spam messages with a link next to each message allowing the user to easily release any potential false positives from the quarantine.
Message tracking, logging and search
Get a quick view of mail status
Administrators can easily determine the delivery status of an inbound or outbound message via the simple message search tool that provides full delivery logs with detailed tracking information - including the specific response from the receiving mail server. And easily determine the delivery status of an inbound or outbound message, via a message search tool that provides full delivery logs with detailed tracking information, including the specific response from the receiving mail server.
Import & export
Move mail in and out with detailed logging.
MailArchive gives customers the ability to import an unlimited number of existing messages into a single, centralized archive. They can manage the import themselves by uploading files in PST, MBOX, or EML formats, or we can do it for you. Messages can be exported from the archive at any time with detailed logging provided around movement of messages so customers (and you) can keep an eye on what’s happening and when.
Intuitive, web-based control panel
Like all things MAX, we make it easy
The customizable, web-based control panel allows administrators or end-users to manage the service with a minimum of effort while also providing users with access to queued messages in the event of an on-premise mail server failure.
Exceed your expectations
Whatever you need to make it work, chances are MAX delivers
Brand it as your own
Your business, your solution.
We know how important it is for you to be able to demonstrate your value to customers. Like all MAX products, MAX Mail services can be fully rebranded at every touch point so that you can consistently promote yourselves to your customers. Even the statistical messages and digests can be easily rebranded for a true OEM-style email security solution.
Success is only a click away
MAX Building Blocks sales and marketing collateral has been working hard for MSPs since we started when we figured that helping you get the most out of our products would mean helping you to sell your services. Building Blocks support is about doing just that and making the path to managed services pain-free and profitable. From ready-to-go web banners and flyers to sample service delivery collateral (think SLAs, Statements of Work), we’ve thought of everything so you don’t have to. And best of all? It’s free and ready to use when you are.
11,000+ MSPs supporting your business
We’ve got over 11,000 customers, with nearly 5,000 on LinkedIn and just as many again contributing their valuable insight across our many other resources. And when we say we listen, we really mean it. What’s more, with our growing global conferences program adding to the mix, we make a point of reaching out and connecting because we understand the importance of support around all our products, from RemoteManagement to Backup to Mail. It’s what underpins our success and it will underpin yours, too.
And complete support, however you need it
Engage, collaborate and convene with your industry colleagues on any of our MAX products in any number of ways. Choose from our own technical support forum, Fixitscripts.com, our rolling program of webinars or our dedicated YouTube channel with over 300 videos. There’s also the wildly successful LinkedIn group, dedicated local phone support, the traditional support ticket route or, of course, support via that infamous MAX dashboard. We even provide one-on-one Techwalks where we talk you through the in and out of a product or feature, completely free of charge.