SNMP & Network monitoring

Our RMM solution gives you a comprehensive range of remote SNMP monitoring, network monitoring and performance management solutions so you can easily look after your customers’ servers, networking equipment, remote offices and websites.


We put you in control by offering:

  • SNMP (Simple Network Monitoring Protocol) monitoring

  • Network device connectivity

  • TCP service monitoring

  • Network security


Network device connectivity

PING Check capabilities provides an easy and effective way of testing network device connectivity. In just 10 minutes you can configure a number of PING Checks for the devices - on the LAN or external network - that are critical to daily business operations.


From printers, photocopiers, routers etc within the local network, you can ensure remote offices are contactable, test non Windows devices such as Linux, Unix or Apple Mac are operating, or PING web and email servers to check that they're live.


And when a device goes down you'll be alerted immediately via SMS or email, so you can act fast to restore the connection and keep your customers up and running.


Remote network security

For your customers, knowing that your security infrastructure is in place and software is up to date provides the added peace of mind that networks and data are secure.The MAX RemoteManagement's Network Security Monitoring tools help you analyze network security so you know backups have been successful, that AV software is up to date and that you're alerted fast to any malicious activity.


Manage security risks on the network with TCP service monitoring


MAX RemoteManagement’s TCP Service Check alerts you to security risks and malfunctioning TCP/IP Services/applications, so you can spot developing problems on the network, and fix them before they become bigger problems.


The TCP Check monitors a specified port on an IP address or hostname on the LAN, WAN or internet, and alerts you if it is either open or closed. 


SNMP monitoring

SNMP monitoring makes it easy to stay on top of any SNMP-enabled network device and to report the status back to your Dashboard - everything from server room aircon units; manufacturing instrumentation; industrial fridges; vending and ticket machines; heating and cooling plants; security and fire systems...and a lot more.


SNMP monitoring polls the device itself rather than waiting for the device to issue a trap, giving you the added benefit of confirming the device is still there -  think of it as a sort of SNMP PING check.


Extensive SNMP Library

The really great news is that we provide a massive library of SNMP checks, lightening the load for MAX customers by slashing the time it takes to configure these checks. Sure, you could already do this - either picking from a pre-existing list or adding your own checks. But with these recent updates to the library - an additional 250 new checks - life just became a whole lot easier.


You can still add your own checks but we’ve taken the hard work out of it for you and massively reduced time it takes to configure and check that they're correct. The even better news? We're always adding to this library which you can find on the MAX RemoteManagement Dashboard. It's as simple as that.